I bought a business package. What should I do next?
Email:
Start by setting up your email. It's recomended that you create three addresses initially, however you can create as many as you need. A good starting point might be:
info@yourdomain.com
feedback@yourdomain.com
yourname@yourdomain.com
To create new emails refer to the welcome email that you were initially sent when your website was created, and log into your cPanel.
Find the Mail panel and click on Email Accounts.
In the box provided type the name of the email address you would like. Don't worry about the @ symbol or anything after it.
Note: Email address should not contain spaces or some special characters.
Choose an email address and enter it in both of the text boxes provided. Try to us a mixture of upper and lower cases letters and at least one number. Make sure you write down the password as you'll need it when set up your email client.
Your Mailbox Quota will default to 250MB. Change this to Unlimited so that is can access any remaining storage space in your hosting area.
Clicking on Create Acount will allocate the new email address provided everything you entered was done correctly.
Do this for all of your email accounts being sure to note the password for each.
You can now go through and set up your preferred email client to send and receive emails using the addresses you created. Refer to your email client documentation on instructions how to do this. Information regarding your SMTP and POP servers was provided in your welcome email.
Your new business account comes with two pre-configured contact forms. You will need to set up the notification parameters for these so that you receive any enquiries.
Referring to your welcome email, locate the adminstator login for your website and visit the link. Provide your login information and you will be greeted in the adminstrative area. From here you have access to the site content and how it is presented.
On the left hand side of the screen is a menu panel. Look for the Forms title and click on it. You will see both of your forms listed in the right hand side of the screen. Hovering your pointer over either title will bring up a new set of options. Hover over 'Are you interested in learning more' then click on Notifications in order to open the configuration settings.
You will need to update the Send To Email field with the email address you wish to recieve business enquiries. Use the Feedback address or whichever one you set up for this purpose.
Now update the From Email field. This email address doesn't have to be setup as it's just a name. You can use this field to assist you with creating a filter in your email client to help sort incoming emails into appropriate folders. Leave it as 'noreply@' and change the domain to your actual domain instead of the dummy one here.
Scroll down to the bottom of the screen and click the Save Settings button to lock in your changes.
Repeat this procedure for the Contact Us form and use the 'info@' email address as the From Email field this time. Don't forget to save your changes.
If you've set up your email client and have successfully sent and received emails with your new email addresses, then try making an enquiry from each form to see how it all works.
While still logged in to the website administration panel click Settings panel. On the right of the screen you will see Site Title and Tagline. These two fields are the words that are displayed in the very top of every page on the site. You can edit these as you choose to help customise the site to your needs. Scrolling to the bottom of the screen will reveal the Save Changes button. Don't forget to click this to lock in any changes.
Your E-mail address is used to send you notifications about certain conditions within the framework of the site, and to retrieve your password should you lose it. Make sure that the address here is valid and reachable.
The only other setting you really need to bother with here is the timezone. Setting this to the area you're in can make administering the site a little easier should you ever need to review your logs or time sensitive data.
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